What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I have been going to US Hearing Center for over 3 years now. Steve Suminski is very knowledgeable about what it is going to take to get you to hear better. Cheryl schedules your appointments and is always so personable. I always enjoys going.

Gail Richardson, on Google

Finally admitted to myself, I needed hearing aids. I found Steve to be very patient, caring, and profession. I have a lot to learn about all the exciting features, but I love his suggestion about taking it slow and not overwhelm me with all the technology. I like the idea...

Delores Craft, on Google

I have been going to Steven Suminski and Cheryl for many years, I trust them to help me get the best hearing aid for me. Both Steven and Cheryl are very knowledgeable and very patient with their customers, I have recommend US Hearing Aid Center to many of my friends....

Cathy Maus, on Google

Steve and Sheryl are great. They get you in quickly and always take the time to answer any questions you might have. Considered Hearing Aid upgrade. Steve sat down and explained the pros and cons on the item I was considering so I could make my decision. Can't ask for...

Richard Blackburn, on Google

Steve and Cheryl have always been helpful. I enjoy my hear aids.

Joy Smith, on Google

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