At US Hearing Aid Centers, our team is the heart of everything we do. Each member of our staff is committed to providing compassionate, personalized care to help you achieve better hearing and a better quality of life. With a blend of professional expertise and genuine dedication, we work together to ensure every patient feels comfortable, supported, and confident throughout their hearing journey. Get to know the friendly faces who are here to serve you every step of the way.
Your Hearing Health Specialists at US Hearing Aid Centers
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Jerry Howard, H.A.S, BC-HIS
Board-Certified Hearing Instrument Specialist
Jerry Howard, H.A.S, BC-HIS, is a Nationally Board Certified Hearing Aid Specialist licensed in the state of Florida (License #AS2654). Jerry is also a member of the International Hearing Society and the Florida Society of Hearing Healthcare Professionals. Jerry and his family are residences of Ponte Vedra and are active pillars in the community. Jerry has been working in the hearing healthcare industry for over 30 years in the Northeast Florida area. Jerry has fit multiple lines of hearing aid products and assistive listening devices. His patients have ranged from children to century-old individuals, with hearing losses ranging from mild to the most profound. His advanced knowledge of the fitting of hearing instruments and the latest technology has set him apart as one of the leaders in hearing healthcare. Jerry has been recognized by his peers and multiple Leading manufactures for his accomplishments and contributions in the fitting of Hearing Aids and assisted listening devices. Striving to help every hearing impaired individual that can be helped with quality professional care is his ultimate goal.
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Kyle Orfield
Hearing Instrument Specialist
Kyle Orfield is a Hearing Instrument Specialist. Kyle has been working in hearing healthcare since 2014. Kyle’s path to hearing healthcare was driven by his desire to passionately pursue a career that provides quality of life to patients daily. During that time, he has helped thousands of patients reconnect with the family, friends, and co-workers through better hearing. Having spent numerous years taking his grandmother to her medical appointments, Kyle believes that any journey to helping a patient begins by listening to their concerns with a servant’s heart.Â
Outside of office, Kyle enjoys any activity that involves his two children. Â
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Cheryl Stephens
Patient Care Coordinator
My name is Cheryl Stephens and I am originally from Jacksonville Beach, Florida. My medical background includes Pharmacy, Hospital Lab, and the Cancer Center. I have been in the hearing industry for 4+ years. When I am not at work you can find me at the beach, on the St. Johns River, or snorkeling in the nearby springs.
I am so excited to be in the Palatka clinic. I am looking forward to seeing our previous patients and meeting new people. We will be happy to serve you and make you a member of our hearing family. Just one call can change your life for the better. I look forward to hearing from you.

