Reviews

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            "displayName": "George Schiffbauer"
        },
        "reviewReply": {
            "comment": "Thank you, George! We appreciate your loyalty and are glad to hear that you value our professionalism and service.",
            "updateTime": "2026-07-29T01:59:22.968971Z"
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        "__v": 0,
        "comment": "Been a customer for years. Very professional. Great service.",
        "createTime": "2026-07-28T14:42:19.020043Z",
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        "starRating": 5,
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            "displayName": "Linda Champion"
        },
        "reviewReply": {
            "comment": "Thank you, Linda, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-07-03T01:58:09.555626Z"
        },
        "_id": "6a4704056d4280e35d2e6a7d",
        "reviewId": "AbFvOqkDTcOIVmrKW9ejsDdrgREfq4xEyp4AsIdCW5dZA3wWPGCKprMJew-ckDntxxQtsHtnY8hB",
        "__v": 0,
        "createTime": "2026-07-02T17:32:36.240899Z",
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        "starRating": 5,
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            "displayName": "Glenn Parrish"
        },
        "reviewReply": {
            "comment": "Thank you, Glenn, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-06-26T01:56:49.305035Z"
        },
        "_id": "6a3dc98254d76515ff5c883a",
        "reviewId": "AbFvOqlfNW1BapuqLWli2H4d1uNFHuJLfPCSgU8CvfuJIdPg3zxUwJ1m-kk7icFWudnViTt0yb05",
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        "createTime": "2026-06-25T16:27:47.203296Z",
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        "starRating": 5,
        "updateTime": "2026-06-25T16:27:47.203296Z"
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            "displayName": "Larry Eckhart"
        },
        "reviewReply": {
            "comment": "Thank you, Larry! We're glad to hear you found the service excellent and that everything was explained clearly. We look forward to seeing you for your next check!",
            "updateTime": "2026-06-14T02:37:15.696375Z"
        },
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        "__v": 0,
        "comment": "Excellent service it explained everything very well. Show me how to put on and take off your hearing aid. Looking forward to my #2 check",
        "createTime": "2026-06-13T20:16:35.584224Z",
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        "starRating": 5,
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            "displayName": "Joanne Nystrom"
        },
        "reviewReply": {
            "comment": "Thank you, Joanne, for your wonderful feedback! We're glad to hear that you had a great experience and found the explanations helpful. Your satisfaction is important to us.",
            "updateTime": "2026-04-22T03:43:24.276958Z"
        },
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        "__v": 0,
        "comment": "Excellent experience. Doctor explained testing procedures and hearing aid use very well. Very personable.",
        "createTime": "2026-04-21T17:55:34.808237Z",
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        "starRating": 5,
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            "displayName": "Rhonda Gaskin"
        },
        "reviewReply": {
            "comment": "Thank you, Rhonda! We're so glad to hear you had a wonderful experience and appreciate your recommendation. Your kind words mean a lot to us!",
            "updateTime": "2026-03-25T03:47:12.773563Z"
        },
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        "__v": 0,
        "comment": "They are so kind and efficient. I had a wonderful experience. I would definitely recommend them.",
        "createTime": "2026-03-24T17:15:47.943309Z",
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        "starRating": 5,
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            "displayName": "Stacy Edwards"
        },
        "reviewReply": {
            "comment": "Thank you, Stacy, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-03-19T03:54:00.794376Z"
        },
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        "_id": "69bb446d08c81aa1cd67a3a6",
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        "createTime": "2026-03-18T19:19:53.354735Z",
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            "displayName": "Andy Lenz"
        },
        "reviewReply": {
            "comment": "Thank you, Andy! We appreciate your kind words and are glad to hear that our team, including the receptionist, has been helpful in your experience. Your satisfaction means a lot to us!",
            "updateTime": "2026-02-12T02:50:00.692001Z"
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        "starRating": 5,
        "comment": "After purchase of hearing aids they are very good about follow ups or any problems I need help with. The receptionist is so nice to talk with.",
        "createTime": "2026-02-11T12:36:40.039644Z",
        "updateTime": "2026-02-11T12:36:40.039644Z",
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            "displayName": "Laura Fraser-Graham"
        },
        "reviewReply": {
            "comment": "Thank you, Laura, for your wonderful feedback! We're so glad to hear everything was easy and that you had a great experience. Your satisfaction means a lot to us!",
            "updateTime": "2025-10-15T14:44:14.589652Z"
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        "starRating": 5,
        "comment": "Excellent experience. Everything was easy, timely and overall the easiest thing I have done medically in years. Hearing aids are great.",
        "createTime": "2025-10-10T19:48:16.483911Z",
        "updateTime": "2025-10-10T19:48:16.483911Z",
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            "displayName": "Devey Fate"
        },
        "reviewReply": {
            "comment": "Thank you, Devey, for your wonderful feedback; we're glad to hear you had a great experience!",
            "updateTime": "2025-09-04T17:24:40.145752Z"
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        "starRating": 5,
        "comment": "I had a great experience there's.... Nices!!!",
        "createTime": "2025-08-27T23:21:31.402133Z",
        "updateTime": "2025-08-27T23:21:31.402133Z",
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            "displayName": "Shelly Ridderman"
        },
        "reviewReply": {
            "comment": "Thank you, Shelly! We truly appreciate your kind words about our team and the service you received.",
            "updateTime": "2025-06-20T15:11:59.876520Z"
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        "starRating": 5,
        "comment": "Such great people and excellent service.",
        "createTime": "2025-06-12T16:37:37.443693Z",
        "updateTime": "2025-06-12T16:37:37.443693Z",
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            "displayName": "trish mayes"
        },
        "reviewReply": {
            "comment": "Thank you for the 5-star rating, Trish!",
            "updateTime": "2024-08-15T14:30:39.040296Z"
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            "displayName": "Arnie"
        },
        "reviewReply": {
            "comment": "Thank you for sharing your experience with us! We're delighted that you are doing so well!",
            "updateTime": "2024-05-20T15:37:49.743472Z"
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        "starRating": 5,
        "comment": "I can hear again!!!!",
        "createTime": "2024-05-18T21:39:53.548581Z",
        "updateTime": "2024-05-18T21:39:53.548581Z",
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            "displayName": "David Gerin"
        },
        "reviewReply": {
            "comment": "We're delighted to hear that you felt like part of our family during your visit. Thank you for recommending us!",
            "updateTime": "2024-05-10T19:42:17.304432Z"
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        "starRating": 5,
        "comment": "This place is awesome. Everyone makes you feel as if your visiting family. I was truly impressed and would highly recommend them anytime.",
        "createTime": "2024-05-08T17:52:55.529069Z",
        "updateTime": "2024-05-08T17:52:55.529069Z",
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            "displayName": "Sue Spradling"
        },
        "reviewReply": {
            "comment": "Thank you for the 5-star rating, Sue! Your support means a lot to us.",
            "updateTime": "2024-04-19T15:45:28.367734Z"
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        "starRating": 5,
        "createTime": "2024-04-17T10:20:21.750365Z",
        "updateTime": "2025-02-13T15:22:12.429965Z",
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        "location": "65f36d84c7fb1ad955d563b8",
        "__v": 0,
        "comment": "No wait . Hearing aids serviced. Conversation with receptionist and Doctor. Next appointment was scheduled. Atmosphere is always pleasant. Never made to feel rushed or that I am an inconvenience."
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            "displayName": "Richard Pickis"
        },
        "reviewReply": {
            "comment": "Thank you for your high rating, Richard!",
            "updateTime": "2023-06-23T19:40:08.249286Z"
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        "starRating": 4,
        "createTime": "2023-06-20T21:29:56.109145Z",
        "updateTime": "2023-06-20T21:29:56.109145Z",
        "name": "accounts\/117162998454473371158\/locations\/11541123256513193148\/reviews\/AbFvOqlrPIOqBTYtiDrXObHWNfn73IHcBtOyPCGBHCbLdEJ9tptIkWaMhvvgKCyB93Pe4Yha4X3V",
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            "displayName": "Dennis Havelick"
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        "starRating": 5,
        "comment": "This guy spent 90 minutes with (little ol') me! By far the best step-by-step explanation of what he was checking and why. Impressive. The test:  Painless and interesting process. Martine is very helpful & engaging as well.",
        "createTime": "2023-03-30T20:28:36.407926Z",
        "updateTime": "2023-03-30T20:28:36.407926Z",
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            "comment": "Thank you so much for the wonderful five star review Diane. Glad to hear that your experience was top notch.",
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            "comment": "Grayson, we really appreciate you sharing your experience at our Palatka clinic. Congratulations on taking the next step and we wish you all the best with the new hearing aids!",
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            "comment": "What a wonderful review to share with the Google community! Thank you Al for saying that and giving us a five star review.",
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